Frequently Asked Questions
1. Do you offer early check-in or late check-out?
Yes, we offer early check-in and late check-out options, subject to availability. Please note that additional fees may apply.
2. Can you provide special arrangements for celebrations or surprises?
Yes, we can assist with special requests such as decorations or welcome hampers for an additional fee. Contact us to discuss your needs.
3. Are there shops and restaurants nearby?
Yes, all our properties are conveniently located near local amenities such as shops, restaurants, and public transport.
4. Are your properties equipped with safety features?
Yes, all properties include smoke alarms, carbon monoxide detectors, and fire extinguishers.
5. How do I access the property?
We provide contactless check-in with key safes or electronic locks. Detailed instructions will be shared before your arrival.
6. Is housekeeping included?
Properties are cleaned thoroughly before your arrival. Mid-stay cleaning is included for stays longer than 28 days.
7. Do your properties have Wi-Fi?
Yes, all our properties offer free Wi-Fi.
8. Are towels provided?
Yes, we supply towels based on the number of guests included in the booking.